Completed Projects
Insurance Literacy
RESEARCH QUESTION
This project is the result of a partnership between IVASS, Institute for Insurance Supervision, BVA-Doxa, Institute for Statistical Research and University of Milan-Bicocca, Department of Economics and Psychology. The objective is the elaboration of a questionnaire that evaluates the skills of Italians in insurance matters. The activity is financed by the Ministry of Economic Development, and is part of the initiatives organized for the benefit of consumers. The construction of the test required two phases, the first qualitative, through focus groups and targeted interviews with consumers and employees in the insurance sector, followed by the data processing phase aimed at defining the questionnaire. A cognitive-behavioural and psychometric methodological path was followed, which allowed to predict insurance behavior and provided the basis for the identification of the most effective strategies to promote insurance culture.
RESULTS
Available here (in italian)
THEORETICAL AND PRACTICAL CONTRIBUTION
Through this project, it has been possible to develop a measure of Italians' insurance skills and specifically their awareness of the risks to which they are exposed, their knowledge of the products provided by the insurance market and their ability to choose them according to their needs. This evaluation will be the basis for the implementation of literacy courses throughout the national territory thanks to which citizens will become more responsible and attentive clients.
PRESS REVIEW
UNIVERSITÀ MILANO BICOCCA - RADIO TV
LA7 pag.21:12 · 20-05-2021
OTTO E MEZZO (Ora: 21:12:11 Min: 1:49) - Indagine sulla cultura assicurativa in Italia curata da Università di Milano-Bicocca e Doxa, presentati i risultati
UNIVERSITÀ MILANO BICOCCA - STAMPA NAZIONALE
Corriere della Sera pag.33 · 21-05-2021
AGLI ITALIANI NON PIACE IL RISCHIO, MA LA PAROLA POLIZZA E' UN MISTERO (F.Massaro)
Il Sole 24 Ore pag.32 · 21-05-2021
ITALIANI POCO INFORMATI SULLE POLIZZE. LA PAGELLA IN MEDIA E' DA CINQUE (F.Pezzati)
Milano Finanza pag.1 · 22-05-2021
POLIZZE IL BOOM DELLE CARISSIME MULTI-RAMO (P.Valentini)
Plus24 (Il Sole 24 Ore) pag.17 · 22-05-2021
LE CIFRE IN BALLO ITALIANI BOCCIATI MA CONVINTI DI ESSERE DEI MAGHI DELLE POLIZZE (F.Pezzatti)
Adnkronos (Agenzia Stampa) pag.. · 20-05-2021
ASSICURAZIONI: IVASS, INFORMAZIONI SU PRODOTTI POCO COMPRENSIBILI PER 50% ITALIANI
Insurance Daily pag.1/2 · 21-05-2021
ASSICURAZIONI, QUESTE SCONOSCIUTE
Adnkronos (Agenzia Stampa) pag.. · 20-05-2021
ASSICURAZIONI: IVASS, AVVERSIONE AL RISCHIO PER ITALIANI, MA IN POCHI SI TUTELANO
Adnkronos (Agenzia Stampa) pag.. · 20-05-2021
ASSICURAZIONI: IVASS, CONOSCENZA ITALIANI SU TERMINI E PRODOTTI E' INSUFFICIENTE
Plus24 (Il Sole 24 Ore) pag.15 · 05-06-2021
QUELLA LETTERA DEI BROKER AL PRESIDENTE IVASS SIGNORINI (F.Pezzatti)
Assinews pag.62/64 · 01-06-2021
NEXTGENERATION E CHE DIO CE LA MANDI BUONA
L'Economia (Corriere della Sera) pag.23 · 24-05-2021
POLIZZE, QUESTA SCONOSCIUTE. FATELE PIU CHIARE... (G.Marvelli)
Avvenire pag.19 · 16-05-2021
COMPETENZE ASSICURATIVE DEGLI ITALIANI SOTTO ESAME
Adnkronos (Agenzia Stampa) pag.. · 15-05-2021
ASSICURAZIONI: IVASS, INDAGINE SU 'CONOSCENZE E COMPORTAMENTI ITALIANI' IL 20/5
UNIVERSITÀ MILANO BICOCCA - ONLINE
Corriere.it · 25-05-2021
POLIZZE, GLI ITALIANI NE SANNO POCO E VORREBBERO PRODOTTI PIU' SEMPLICI E CHIARI
Corriere.it · 21-05-2021
ASSICURAZIONI, AGLI ITALIANI NON PIACE IL RISCHIO MA LE POLIZZE (PER MOLTI) RESTANO UN MISTERO
TgCom24.Mediaset.it · 20-05-2021
IVASS: SIGNORINI, PIU' DOMANDA ASSICURAZIONE CON CONSUMATORI ATTENTI
Corriere.it · 21-05-2021
ASSICURAZIONI, ECCO PERCHE' GLI ITALIANI SI PROTEGGONO POCO (E MALE)
Assinews.it · 21-05-2021
RASSEGNA STAMPA ASSICURATIVA 21 MAGGIO 2021
Borsaitaliana.it · 20-05-2021
ASSICURAZIONI: IVASS, PER ITALIANI POLIZZE NON COMPRENSIBILI, OPACHE E COMPLESSE -2-
Borsaitaliana.it · 20-05-2021
ASSICURAZIONI: FOCARELLI (ANIA), POLIZZE COMPLICATE? EFFETTO LEGGI E REGOLAMENTI
Iusletter.com · 21-05-2021
AGLI ITALIANI NON PIACE IL RISCHIO, MA LA PAROLA POLIZZA E' UN MISTERO
Iusletter.com · 21-05-2021
ITALIANI POCO INFORMATI SULLE POLIZZE. LA PAGELLA IN MEDIA E' DA CINQUE
It.advfn.com · 20-05-2021
IVASS: SIGNORINI, PIU' DOMANDA ASSICURAZIONE CON CONSUMATORI ATTENTI
Assinews.it · 22-05-2021
POLIZZE, QUELLE CARE MULTIRAMO
Iusletter.com · 24-05-2021
POLIZZE, QUESTE SCONOSCIUTE FATELE PIU' CHIARE
Twnews.it · 16-05-2021
GLI APPUNTAMENTI DELLA SETTIMANA: CONVEGNO "RILANCIARE IL SERVIZIO DI DISTRIBUZIONE DEL GAS NATURALE NEL MERCATO ENERGETICO ITALIANO"
Primanotizia24.it · 25-05-2021
POLIZZE, GLI ITALIANI NE SANNO POCO E VORREBBERO PRODOTTI PIU' SEMPLICI E CHIARI
SienaNews.it · 25-05-2021
BOCCIATI IN CONOSCENZA ASSICURATIVA: ANCHE QUESTA E' UN'EMERGENZA!
Sustainable Mobility Behaviors
RESEARCH QUESTION
The project SaMBA - Sustainable Mobility Behaviours in the Alpine Region is a project co-ordinated by the Piedmont Region and aims at supporting low-carbon mobility in the Alpine Space by promoting policies and tools to encourage changes in citizens' behaviour with regard to transport modes.
RESULTS
Increasing the awareness and understanding of decision makers in the Alpine Space area on the potential change introduce in mobility behaviors.
THEORETICAL AND PRACTICAL CONTRIBUTION
Our research contribution consists in applying the Nudge approach to understand the cognitive-behavioural factors that direct people's choices to complement socio-economic aspects. It represents any aspect of the choice architecture that alters people's behaviour in a predictable way without prohibiting any options or significantly changing their economic incentives.
Organizational Citizenship Behaviors
RESEARCH QUESTION
Models and incentives to increase well-being in Public Administrations. The project is implemented as part of the research program "Projects for a new Public Administration - Gathering of ideas to guide change in Public Administrations" promoted and co-financed by SNA - National School of Administration.
RESULTS
Available here (in italian)
Client: SNA-National School of Administration-Presidency of the Council of Ministers, Department of Public Function - Directorate of PA Performance.
Behavioral Changes during Phase 2 of The Covid-19 Emergency
RESEARCH QUESTION
Online survey on a national sample and a sample of students from the University of Milan - Bicocca aimed at identifying which behavioral norms and information sources are most effective in transmitting effective messages in the post-lockdown phase.
Partner: Doxa
PUBBLICATION
Cucchiarini, V., Caravona, L., Macchi, L., Perlino, F., & Viale, R. (2021). Behavioral Changes after the COVID-19 Lockdown in Italy. Frontiers in Psychology, 12.
Risk Literacy
RESEARCH QUESTION
Implementation of a manual for a course on risk literacy, related to a financial education project for high schools, in Rome.
Partners: Bank of Italy; Herbert Simon Society; Harding Centre at Max Planck Institute for Human Development (Berlin).
Innovation, New Businesses & Behavioral Insights
RESEARCH QUESTION
Experimental studies on the behavioral determinants of success of startuppers and business angels.
Partners: Max Planck Institute for Human Development e Club degli Investitori, Torino.
Digital World & Cognition
RESEARCH QUESTION
Empirical studies and workshops on the behavioral determinants of digital well-being; how behavioral insights could help in contrasting fake news in AI.
Partners: Club di Venezia of European Council; TIM; Herbert Simon Society; NATO Workshop.